More frustrating than smooth, honestly
To be frank, my everyday experience with the software hasn’t been great. On day one, I thought maybe it was just a setup thing, but even after getting past the onboarding, the dialer would sometimes freeze or drop calls unexpectedly, which threw off my schedule. The database feature is okay in theory, but syncing updates doesn’t always work right away, leading me to question whether it’s the software or just my connection. Automatic updates are supposed to help, but sometimes it feels like they introduce new issues rather than fixing old ones, and that’s quite off-putting. I called support a couple of times, and while they’re polite, the solutions didn’t always resolve the problem, so I ended up trying fixes on my own. Honestly, this whole thing feels more like a half-baked product than a fully polished system. Maybe it works smoothly for some, but for me, it’s been more of a hassle. I did like the clarity of sign-up and payment steps, at least that was straightforward, and I got my invoices without issue. Still, overall, I’m not very impressed by the daily performance.