More effort than my past software for pre-purchase info
Coming from other platforms, I noticed that WFHI’s sales and pre-purchase process demands more active digging to get the details you want. In previous experiences, there was often a clearer pathway through demo content or community feedback before deciding, but here I had to spend quite some time just understanding what exactly the software and training covered. Not that it was impossible, but it felt a bit slower and more hands-on than what I’m used to. The sign-up and initial invoicing steps were straightforward enough, though the lack of quick guides or comparison charts upfront meant extra work on my end. Support team was eventually helpful over the phone, which balanced the initial uncertainty somewhat. Still, I’d say expect to put in the effort to navigate pre-purchase questions yourself rather than rely on broad or easily accessible summaries elsewhere.