More effort than I expected but worth it in the end
I was expecting the onboarding to be a quick, hands-off process, but actually it took more effort on my part than I thought it would. Setting up the calling tools with the database involved several back-and-forth conversations to clarify details, which surprised me. However, the telephonic support was quite responsive once I got through, and the priority assistance helped me iron out issues faster than I had feared. Comparing this to other software I've tried, WFHI’s automatic updates running smoothly without needing my intervention was a big relief. Overall, I had to dedicate a fair amount of time upfront, but given how well the software runs day-to-day, I think the initial effort was justified.