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WFHI review

More effort than expected to get things clear

2 out of 52 of 5Verified purchaseTraining and onboarding

More effort than expected to get things clear

The training and onboarding offered by WorkFromHomeIndia was somewhat of an uphill climb for me. I went in expecting the explanations to be straightforward, but I found myself having to reread several sections to fully understand what was required. The materials covered the basics, but the way some concepts were introduced felt a bit rushed, making it tough to keep up at first. However, I commend the trainers for their patience during calls when I sought clarifications; that was genuinely helpful. Still, the effort it took to grasp the processes, especially the use of their dialer and database features, was more than I had hoped. I think the overall package needed more structured clarity because getting on board smoothly is key for anyone new. Sign-up and invoicing were handled smoothly, which took some pressure off, but the rest made me spend extra time. Automatic updates were quiet but helped in minor bug fixes without causing disruptions, so I’ll give them credit there. Telephonic support was polite but sometimes slow to respond, which added to the challenge when I was stuck. While it did the job in the end, I do feel they could improve the way training modules are arranged to save new users like me from unnecessary frustration and additional effort.

Sarita LokhandeWest Bengal, IndiaExperience: Published:
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