More effort than expected compared to my old tools
Looking back at my time using this software, I found it quite demanding compared to what I was used to before. The support promised telephonic help, but getting clear answers took longer than with previous systems I’ve tried. The communication was not as smooth, and often I had to wait or repeat my issues multiple times. On the positive side, the database feature did work decently and helped organize information, which was better than before. Still, overall it felt like the onboarding and training required more effort and time investment from me than I hoped. The automatic updates sometimes made the interface unfamiliar, which added to the confusion. All in all, it was a mixed experience, and I think it took more patience and persistence than I initially planned for when switching from my older solutions.