4 out of 54 of 5Verified purchaseSupport and communication
More confident than expected after support calls
Initially, I expected standard tech support that might simply direct me to manuals or slow responses. Instead, the telephonic support was surprisingly effective and patient, walking me through dialer setup and database syncing in real time. This interactive help boosted my confidence to handle the software independently. The invoicing and payment queries were resolved without fuss, surpassing my prior expectations. However, I still wish the onboarding training was a bit more comprehensive to reduce the need for repeated calls. In summary, the human assistance was the part that really surprised me and made the whole process far less intimidating than I thought it would be.