More confident now than with previous training system
After going through the WFHI training and onboarding, I can say it left me more confident than my previous experiences with similar programs. The progression of steps made sense, and each session built upon what was learned before. Compared to the training I had encountered elsewhere, this one felt more focused on practical application with the software's calling tools and database features. The onboarding wasn’t perfect; sometimes the pace felt slightly fast for a newcomer. However, the well-explained automatic updates helped me stay current with new features without feeling lost. Telephonic support was generally responsive and provided useful assistance when I had questions. Although I wish the onboarding included a few more practice opportunities, overall I came away feeling prepared to manage remote workflows more smoothly than ever before.