More confident after training than I expected
I honestly wasn't sure what to expect from the onboarding, given I'd tried other platforms before and ended up a bit confused. But the training was straightforward and systematic, guiding me step-by-step through the software and the calling tools. By the time I finished the last module, I felt pretty confident about navigating the database features and using the dialer effectively. The automatic updates didn't disrupt the flow, which helped build trust in the system's reliability. Support was available when I needed help, but I actually found I needed less assistance than I thought I would. In terms of confidence, the experience exceeded what I expected at sign-up. It made the whole workflow feel manageable and the payment and invoicing process was clear enough to not worry at all. I’d say this training gave me a solid foundation to continue using the platform well beyond just the onboarding phase.