More Confidence Than I Expected, But Still Room to Grow
Before starting the training, I thought I would feel overwhelmed given the technical aspects of remote workflows, especially with integrating the calling tools and managing the database. At the end of the onboarding, I definitely felt more confident than I initially imagined, thanks to the structured training sessions and clear explanations. However, a couple of features, particularly in the call dialer interface, weren't as intuitive as I hoped, which slowed me down until I got some telephonic support. The automatic updates sometimes made small changes that required adjustment, which was a bit frustrating. If I were telling a friend, I’d say it was worth the effort because the main learning curve flattened enough to allow regular use, but don’t expect to master everything immediately. It’s a mix of satisfying moments and minor challenges, but overall the experience gave me realistic confidence.