More comprehensive training than I imagined
Before starting, I thought the onboarding training would be pretty basic and mostly just an overview of the dashboard and workflow. However, it turned out to be more detailed and comprehensive, covering not just the software features but also how to best integrate the calling tools and database into my daily routine. The gradual rollout of automatic updates was well managed, so I never felt overwhelmed by changes mid-training. While the initial setup took more time than I initially expected, it gave me a clear foundation to build on. One thing that surprised me was how much the telephonic support contributed to a smoother learning curve, clarifying doubts quickly. Compared to what I assumed beforehand, the actual onboarding was paced well and addressed real-world usage scenarios effectively. This balanced depth and practical application exceeded my expectations and made me feel more confident in continuing to use the platform long-term.