More clarity needed before deciding to subscribe
I found myself having to figure out quite a few details on my own that I wished had been more clearly explained beforehand. The pre-purchase information was a bit thin on specifics, leaving me unsure about exactly what to expect from certain features. At least the sign-up and payment process was straightforward, and the invoicing was clear enough, which I suppose is a plus. Still, I felt like the sales process could improve by being more upfront so I wouldn’t have to double-check through trial and error. This made the initial interactions a bit frustrating as I wanted a clearer understanding before investing time in the setup and training.