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WFHI review

Moment jab samajh nahi aaya ki kya ho raha tha

2 out of 52 of 5Unverified experienceSupport and communication

Moment jab samajh nahi aaya ki kya ho raha tha

Meri ek particular call thi support team ke saath, jab mujhe dialer setup mein dikkat aa rahi thi, wo moment jab sab kuch dikkat mein badal gaya. Pehle toh support ka response thik tha, lekin jab specific problem pe aaya toh solution vague lag raha tha aur main confuse ho gaya. Dialer settings samajh mein nahi aa rahi thi aur jo instructions de rahe the woh mere use case se match nahi kar rahe the. Baaki communication usual thi, par ye incident mujhe thoda disappointed kar gaya kyunki mujhe laga tha zyada professional help milegi. Baaki software thik chal raha hai aur training bhi samajhne layak hai, par jab issue hota hai toh handling us level ki nahi lagti thi jo main expect karta. Is waqat tak mujhe lagta hai yeh hi sabse badi dikkat rahi overall experience mein.

Naveen SundaramHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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