Moment jab sales explanations thode unclear lage
WFHI ke sales process mein maine dekha ki initial communications thode straightforward the lekin kaafi cheezein clear nahi thi jab tak main sign-up aur product ke features tak nahi pahucha. Jab mujhe training aur software ke tools ke baare mein explanations diye gaye, toh woh generally basic level par the, par complexity gradually badhti gayi aur tab clear nahin hua ki database aur dialer kitne flexible hain mere workflow ke liye. Thoda sa lag raha tha ki sales team zyada specific info dene mein hesitant hai ya shayad woh samajhane ke liye zyada technical details avoid kar rahe hain. Call aur tool setup ke baad hi maine samajh paaya ki mujhe kis tarah se apne use case ke hisaab se configuration karna hai, par pre-purchase stage pe yeh confidently bolna mushkil tha ki sab features kaise milenge aur kaise use karne hain. Onboarding aur training tutorials ne mujhe is confusion se thoda bahar nikala, par long term ke liye sales explanation ka clarity level better ho sakta tha. Isliye mera overall observation yeh hai ki pre-purchase phase mein zyada clear aur technical communication honi chahiye thi, tab main jaldi se decide kar pata.