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WFHI review

Moment jab laga ki bas yeh hi nahi ho raha

1 out of 51 of 5Verified purchaseSupport and communication

Moment jab laga ki bas yeh hi nahi ho raha

Maine WFHI ka support kaafi baar call kiya aur har baar dohraya ja raha tha ki documentation check karo, basic cheezein repeat ho rahi thi jisse frustration badh raha tha. Waqt bhi kaafi waste hua, kyunki waiting time support line par bohot zyada tha. Jab site par contact kiya, toh response straightforward nahi mila, thoda unclear tha ki actually issue kya resolve ho raha hai. Mera ek chota sa concern ye bhi tha ki jab finally kisi se baat mili, us disconnect hone se problem aur zyada badh gayi. Jo main expect kar raha tha ki clear and quick help milega, vo bilkul nahi mila. Baaki software installation routine tha par jab bhi kisi technical help ke liye call kiya, toh baar baar apne aap ko samjhana pada ki mera issue kya hai. Is pura experience mein mujhe laga ki thodi professionalism aur efficient communication ki zarurat hai, warna users ko frustration hi milega. Infrastructure ya system mein koi gehri dikkat nahi thi, par communication aur patience yahan bohot important tha, jo ki mujhe nahi mila.

Kamal PrabhuPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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