Moment It Didn’t Click For Me
At first, I thought the sales and pre-purchase process was straightforward enough, with clear info that made signing up feel like an easy decision. But as days went by, the everyday reality did not align with that simplicity. The software would lag, and the calling tools didn’t always integrate well with my usual workflow. I kept expecting a turning point where everything would finally sync perfectly, but it never quite happened. Maybe I missed something in the demos or training, though honestly, the ongoing glitches and little friction points made me question how smooth this experience was supposed to be. I did appreciate that invoicing was clear and that support was reachable, yet none of that fully compensated for how much I struggled with the basics day to day. So, the moment it was supposed to click — when ease and functionality met — honestly, for me it just didn’t arrive.