Moment it clicked was the database setup stage, but some doubts lingered
Going through the training, I felt fairly confident by the time I managed to set up the database properly. The walkthroughs provided were quite detailed, and once I reached that step, things started to make a lot more sense. The dialer function was intuitive, which helped me feel comfortable placing calls without hesitation. However, I did find some of the early training modules a bit rushed, leaving me unsure about a few aspects like the finer points of automatic updates. Support was reachable, but I felt responses could have been a bit more thorough to help with my lingering doubts. On the whole, I appreciated the balance of independence and guidance, and by the end, I was reasonably confident using the software, though a bit more clarity upfront would have solidified that feeling.