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WFHI review

moment clicked but rest still confusing

2 out of 52 of 5Verified customerTraining and onboarding

moment clicked but rest still confusing

I was going through the onboarding steps and honestly most of the terminology didn’t make much sense to me at first. For example, there was this label in the dialer section called 'call batch manager' which completely threw me off until I finally googled it and found some explanation in a support article. That was the moment it clicked, and suddenly I felt like I could use that feature properly. However, for other parts of the training and software interface, the wording still feels vague. Like the database tab and automatic updates notification aren’t very clear in their intent, and I often find myself guessing what to do next. Overall, it was only that one little breakthrough that spared me from getting stuck entirely. So unless you’re okay with puzzling out the meanings yourself, the learning curve might be quite frustrating here.

Mihir SanyalTelangana, IndiaExperience: Published:
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