Mixed thoughts but service was mostly clear
I found the sales and pre-purchase explanations to be mostly clear, which helped me understand the main features and commitments involved. The sign-up process went smoothly, with clear instructions and supportive guidance when I had questions. That said, some of the finer points about using the dialer and the database feature could have been explained in more detail upfront, as I had to rely on training sessions to fill in those gaps. On the positive side, the automatic updates didn’t disrupt anything, and support was accessible when I needed them but not always immediately. Overall, I’d say the experience was fairly balanced — good enough to recommend cautiously, but not without room for improvement.