Mixed support experience but I might try it again
The process started with signing up and immediately moved into the onboarding software. I found myself working a lot on my own to figure out how the dialer and database features could be integrated into my daily routine. The telephonic support was available, yet I found its responses often generic, so I primarily relied on trial and error to set up my workflow. Training modules gave some initial guidance but left gaps in advanced parts, which slowed me down when I reached those stages. Automatic updates happened without much notice, meaning I had to check manually if anything had changed or needed reconfiguration. Invoicing worked fine, and payment was straightforward, but I still feel the overall communication could be clearer about what support exactly covers. Despite these shortcomings, I value the independence the system encourages, and I might go through this experience again, hopefully with a better grasp beforehand.