Mixed results on training and onboarding
The onboarding and training provided by WFHI presented a mixed picture. On the positive side, the initial setup modules were quite thorough, helping me understand the basics effectively. However, much of the setup process felt like a one-time effort, and the recurring training sessions or updates did not feel as integrated. It was sometimes unclear which components required continued attention and which were just initial tasks. The lack of sufficient ongoing training materials or refreshers made maintaining proficiency somewhat difficult. While the core training was useful to get started, I expected more follow-up guidance to help with adapting to updates and changing features. The balance between one-off onboarding and regular learning opportunities needs improvement to better support users over time. Overall, the verdict is that the training setup works but leaves room for better ongoing support and clarity on what is expected after the initial phase is completed.