Mixed results on pre-purchase handling
Overall, I found the sales and pre-purchase experience to be a bit of a mixed bag. On one hand, the initial sign-up process was fairly smooth, and the invoicing system worked as expected. However, when something went wrong with my account details during onboarding, the way things were handled required patience. The telephonic support was helpful but took longer than I hoped, and some updates didn’t seem to sync immediately with my database, which was frustrating. It's not that the system is bad, but certain hiccups made it less seamless than I expected. For now, I’d say the product has potential but needs some polishing in its pre-purchase and early user experience flow.