Mixed results compared to my previous onboarding
Having previously used other remote workflow training platforms, my experience with WFHI's onboarding was a bit of a mixed bag. On one hand, the content was quite up-to-date and the software interface seemed fairly user-friendly, especially the dialer features which responded fairly well during my trials. However, I found that some parts of the training, particularly the sequencing of the database usage modules, were not as intuitive or as thorough as I had expected, especially compared to what I was used to. The telephonic support was available but sometimes felt a bit slow to respond during peak times, which added to my occasional frustration. Still, the automatic updates were a nice touch and the billing process was fairly straightforward. Overall, I feel like I have made some progress getting set up, though I am still figuring out certain features. So, the outcome feels decent but there's definitely room for improvement.