Mixed result: steps made sense but could be smoother
My experience with the sales and pre-purchase process involved some positives and negatives. On one hand, the steps to sign up and access the software were logically arranged, making initial onboarding manageable. The training sessions aligned well with what was promised, helping me grasp the dialing features reasonably fast. However, some parts felt a bit fragmented, with certain instructions lacking immediate context, which caused delays in fully understanding how to use the database effectively. Payments and invoicing were straightforward but could use clearer timelines. So ultimately, while the process worked, it could be improved to feel more cohesive and reduce back-and-forth questions. I would not say it was bad, just that the flow didn’t have the smoothness I anticipated.