Mixed response but might give it another go
When I reached out to WFHI people during my pre-purchase queries, I noticed one specific moment when someone responded really quickly and clearly, which gave me confidence. But besides that quick reply, other communications seemed a bit slower or less precise, leaving me sometimes wondering if my questions had been fully understood. It wasn’t a bad experience overall, just somewhat inconsistent. I guess if I had to do it again, I might still consider trying, because the positive moments showed their potential for good service. But I would advise anyone to be patient and persistent in their communication. So yes, my impression is mixed, leaning neither fully positive nor negative, with hope I get smoother interaction next time around.