Mixed lag rahi thi, thoda support timing ka issue tha
Jab maine WFHI ka support aur communication try kiya, to overall mila julta anubhav raha. Sabse pehle to, support se contact karna itna aasan nahi tha jitna expect kiya tha, because kabhi kabhi website pe diye gaye phone number busy milte the ya email response der se aata tha. Doosri baat, jo training ke dauran aur software ke istemal mein queries aayi, unka jawaab milna thoda time leta tha, jo frustrating tha. Lekin, jo baat achhi lagi, wo yeh ki jab response milta tha, support agents genuine aur samajhdaari se baat karte the, aur patient the meri problems ko explain karne mein. Software ke updates automatically time par hote rahe, par kabhi kabhi unke baad phone dialer properly kaam nahi karta tha, jisse mujhe temporarily apna kaam delay karna pada. Database management feature complex tha, toh initial samajhne mein dikkat hui, aur kabhi kabhi data sync hone mein bhi problem aayi. Sign-up aur invoicing process sahi tha, bina kisi bade jhanjhat ke, jo ek positive experience tha. Overall, main yehi kahungi ki support system thoda better timing aur availability ke saath aur helpful hota, par jitna bhi mila uske liye main grateful hun. Thoda patience rakhna zaroori hai, kyunki system kaafi features deta hai, par un tak pahunchne mein kabhi-kabhi time lagta hai.