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Mixed lag gaya overall experience, thoda self-help zyada tha

3 out of 53 of 5Unverified experienceSupport and communication

Mixed lag gaya overall experience, thoda self-help zyada tha

Shuruaat mein lag raha tha ki training aur onboarding process kaafi comprehensive hoga, par practical mein mujhe apne aap kaafi cheezein samajhni padi. Support available tha, par har baar jab main call karti thi toh mujhe apne issues clearly explain karne padte the, kyunki standard instructions se zyada madad nahi milti thi. Kuch features jaise database management aur dialer ki functionality basic tutorials mein acche se explain nahi the, isliye main khud se try karke seekhna pada ki kaise unka best use karna chahiye. Automatic updates achhe se deploy hote the, par unse related bhi kabhi kabhi confusion ho jata tha ki kya naya change hua hai. Payment aur invoicing wala process thoda straightforward tha, usmein zyada dikkat nahi aayi. Phone pe support team timely response karti thi, lekin penetrating queries ka jawab itni detail mein nahi milta jitna chahiye tha. Is pure experience ko agar ek phrase mein batana ho toh 'thoda zyada self-help required' yaad rahega, kyunki har cheez ke liye aapko apne dam par kaafi experimentation karna padta hai.

Anushka MenonRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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