Mixed impressions: some parts fine, others frustratingly different
I had high hopes since I’ve used other platforms before, but the training here felt quite different and honestly less helpful. When I first started the onboarding video, it seemed OK, clear enough to get going on the basics, which was the good part. But after that moment, I found the rest of the course kind of scattered and vague. They didn’t exactly explain some of the critical steps in setting up the calling tools or accessing the database, which made me pause. I was used to more straightforward, step-by-step walkthroughs with previous software, so this experience was a bit of a step back. The interface during onboarding looked less intuitive, and honestly, I struggled to connect some dots on how to regularly update or manage invoices effectively. There was also less clarity in connecting training with actually using the dialer every day. I think maybe if they focused the training more tightly around the core workflow and clearer incremental steps, it could be more comparable to what I’d done before and more useful overall. As it stands, I feel like it wasn’t quite up to the standard I expected, even if the introductory video was okay.