Mixed Impressions: Promising but Ultimately Disappointing Access Issues
Before signing up, I expected the software to be quite user-friendly and fully operable as advertised, but unfortunately that was not the case. The signing up process was straightforward, and the invoicing went smoothly with no glitches. However, as soon as I tried to use the calling tools and the dialer, I found myself struggling with frequent access denials. The database feature, which I thought would help streamline my remote workflow, was often inaccessible or slow to respond, causing significant delays. Automatic updates seemed to disrupt the interface rather than improve it, leading to further frustration. I reached out to telephonic support several times but felt my issues were not adequately resolved, leaving me stuck and unable to proceed as I had hoped. Overall, the software did not match what I was led to expect beforehand, and despite some redeeming qualities like clear invoicing and initial setup ease, the core functions essential for remote work fell short, causing me great disappointment and frustration.