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WFHI review

Mixed feelings yaar, thoda hit thoda miss hai

3 out of 53 of 5Verified customerSupport and communication

Mixed feelings yaar, thoda hit thoda miss hai

Yaar, tumhari support aur communication kaafi achha tha, par mujhe vahi feeling rahi jo pehle bhi thi with some doosri services. Matlab phone pe baat karne par acha response milta hai aur queries ko lene mein koi zyada problem nahi hoti. Lekin kabhi kabhi lagta hai ki thoda aur smooth hona chahiye, especially jab main dialer ya training modules ke baare mein kuch puchta hoon, toh knowledge thodi scattered lagti hai. Onboarding flow thoda confusing tha pahle, kuch steps ko samajhne mein time laga, par jab ja ke automation aur updates aaye toh kaafi smooth feel hua. Invoicing aur payment ke time bhi thoda wait karna padta hai jo thoda irritating hai. Overall, main aisa keh sakta hoon ki tumhari service achhi taraf hai par perfection se thoda door bhi, jaise complete nahi hua puzzle jaisa. Kadam sahi hain, bas thoda aur polish chahiye yaar taki experience bilkul seamless ho jaaye.

Shubham MahajanChandigarh, IndiaExperience: Published:
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