Mixed feelings: what setup stuck and what didn’t
The setup process with WFHI felt like a mixed bag to me. On one hand, the initial training was helpful and the onboarding materials were clear enough to get through the first few stages without feeling lost. The database feature once configured seemed like a solid tool for managing contacts and workflows. On the other hand, I found some parts of the process were one-off chores, such as setting up the dialer integrations and payment details, which went relatively smoothly. But recurring tasks, especially updates and adapting to subtle changes in the software, required ongoing attention that I hadn’t fully anticipated. Sometimes I wondered if the telephonic support could better help with those continuous adjustments. Overall, I see positives in the clear setup parts, but there’s a fair amount of continuous input expected from my side which is a bit draining. Each week seems to require tweaks so it feels like a work in progress rather than a finished product.