Mixed feelings — took a while to get properly started
Looking back now, I realize getting started with WFHI was a bit of a mixed bag. At first, I appreciated the clear guidance during sign-up and how the invoicing was straightforward, but the initial setup stretched longer than I expected. The dialer tool worked well most days, though there were occasional glitches that slowed my workflow. Training sessions were helpful initially, but I felt like I missed some detailed walkthroughs for the database feature. Support responded, but not instantly, causing some delays when I needed quick fixes. The automatic updates sometimes caused interface changes that confused me slightly, but overall they kept the software fresh. What stood out positively was how the calling tools integrated smoothly with my existing routine after that initial lag. Telephonic support felt professional, even if not always immediate, which reassured me in time. Reflecting on all this, while the onboarding wasn't seamless, I now feel more comfortable using the platform, balancing the initial hurdles with the eventual benefits of having these tools centralized.