Mixed feelings throughout the onboarding experience
When I started the onboarding process, I was happy to find that the search function worked smoothly enough to help me locate the basic guides without much trouble. That specific moment gave me confidence that the rest would be straightforward. However, as I moved deeper into the training modules, I often felt like I was left guessing which sections to complete next. The flow wasn’t always intuitive, and sometimes I had to backtrack or spend extra time figuring out where to click to get relevant information. The dialer setup was another mixed point; it connected fine but lacked some automated features I was hoping for from the training materials. Overall, the initial parts showed promise while later steps left room for improvement. I appreciate the facts the updates are automatic, yet more handholding during those middle steps would’ve put this over the top for me. It's not a failure by any means but left me somewhat uncertain at various moments during the early days.