Mixed feelings surfaced over time, maybe due to expectations
Initially, I thought the sales and pre-purchase experience would be seamless and straightforward, as was advertised. But as days went by, the reality was a bit different. The support and communication didn’t consistently meet my expectations set by the initial contact. For example, I expected the onboarding flow and database features to stay intuitive over daily use, but it sometimes felt clunky which wasn't what I anticipated. However, the calling tools worked reliably, and updates did get installed automatically without much trouble, which kept things running fairly well. To sum up, while I felt optimistic about what was promised beforehand, the ongoing experience revealed a combination of strengths and weaknesses that left me cautiously hopeful but somewhat let down in certain areas.