3 out of 53 of 5Verified purchaseSupport and communication
Mixed feelings: support was okay but still some confusion
Honestly, I’m kind of on the fence about the support I got. On one hand, the team was polite and gave me some useful pointers. On the other, I realized I had to figure out a lot of things by myself, especially how to handle the data management part and some features of the dialer tool. Sometimes the instructions weren’t very straightforward or repeated in different ways, which left me a bit unsure whether I’d understood everything correctly. I’m not certain if I would sign up again or look for an alternative, because while the training and support help, a little more clarity or step prescriptive guidance would have made a difference. It felt like I was navigating between help and guessing.