Mixed feelings: support was helpful, but still thoda unsure hoon
Main initially soch rahi thi ki telephonic support se main kaafi confident feel karungi, par end tak feelings thodi mixed rahi. Support ne definitely meri help ki jab main dialer aur database usage mein stuck thi, vo patiently samjhate rahe aur solutions bhi diye. Yeh toh achha laga ki mujhe telephone pe directly baat karne ka mauka mila instead of waiting for emails. Lekin kuch queries me mujhe lagta tha ki unke paas limited info thi ya shayad woh specific problem solve karne mein thoda slow the, jis se mera confusion badha. Training ke steps aur onboarding flow ko lekar bhi mene kuch baar unka guidance confirm karna pada, kyunki documents mein har baar clarity nahi thi. Payment process aur invoicing mein toh koi dikkat nahi aayi, woh smooth thi. Overall, main confidently nahi kah sakti ki sab perfect tha, par support ki approach karne ka method mujhe positive laga. Shayad thoda aur streamlined support experience se better confidence mil sakti thi.