Mixed feelings starting out, mostly due to time taken to set up
I approached the WFHI software with a lot of hope, but it took longer than expected to get everything up and running. The sales process was fairly straightforward, and queries during the pre-purchase phase were answered adequately, yet I still felt hesitant moving forward because information about how quickly I could start using the platform was somewhat vague. Once I signed up, setting up the calling tools and getting comfortable with the database feature took quite a bit of time, longer than I had anticipated. That delay made me feel a bit uncertain about the value I was getting initially. However, I must admit that once I crossed that initial hump, the automatic updates and payment process did go smoothly. The invoicing part was clear after initial support helped me understand the cycle. Although the process felt slow and the time to onboard longer, the overall experience seems reliable now. If only the timeline expectations were communicated with more precision upfront, I might have been less unsure in the beginning. So, while I'm not disappointed, I do wish the start had been easier and faster.