Mixed feelings: some good, but mostly problematic
I was hopeful that this software would be better than what I had used before, especially when it came to handling calls and managing contacts. Initially, the sign-up and payment process seemed smooth, which was encouraging. But when I actually started using it, I found the dialer and database a bit clunky compared to my previous experience. The automatic updates sometimes caused unexpected glitches, and reaching the telephonic support team often involved long waits or transfers without clear resolution. I’m not sure if the training provided was adequate because I felt lost during onboarding and needed more guidance. While I appreciate that the invoicing was straightforward and the system has potential, for me it felt like a step back rather than forward. I am still deciding if I will continue or try something else, as I felt the good parts were overshadowed by too many small frustrations.