Mixed feelings: Software seemed slower than before
Compared to what I have used earlier, the sales and pre-purchase experience here felt a bit all over the place. I was expecting a smooth, straightforward procedure but instead found the process a little slower and more complicated than I had hoped. There was a good level of polite communication, and the sales team seemed warm and willing to help, which I appreciated. However, the software itself lacked some intuitive elements I have seen elsewhere. While the training was thorough, it sometimes felt like it dragged longer than necessary. The invoicing and payment steps also took more time than I would have liked, which overall made the journey more tiresome for me. It’s not that anything was outright bad but the entire package felt less streamlined and efficient. I suppose some people might work better with this setup, but for me, it was just not quite what I expected.