Mixed feelings: software access was good but had some waits
I'm honestly not sure how to sum up the software experience without mentioning both the positive and the negative sides. On one hand, the software provided good access to the dialer and database features which I appreciated and used across several days. The updates were automatic, which saved time, no manual intervention needed. But on the other hand, I found myself waiting between certain steps during onboarding more than I expected, which felt a little repetitive. For example, I had to verify my details multiple times and sometimes the system seemed slow to respond. Yet overall, I did get into the workflow eventually, and the calling tools were intuitive once I was familiar. The payment and invoicing also were straightforward without any hiccups. I guess the experience was quite decent for what I was hoping, but the wait times and repeated confirmations made it feel stretched out unnecessarily. Not bad but room to improve some of these procedural parts.