Mixed feelings, response thi thodi slow but helpful
Main software ke baare mein sales aur pre-purchase phase mein deal kar raha tha aur overall response thoda slow tha, lekin helpful bhi tha. Pehli baar jab maine contact kiya toh lagta tha thoda time lag sakta hai answer aane mein. Lekin jab baat bani toh jo details chahiye thi woh achhi tarah samjha diye the. Training modules ko lekar push ya urgency nahi thi par informative thi jo kaam ki thi. Dialer integration ke liye sawal kiya toh thoda wait karna pada par jab samjhaaye toh kaafi clearly bataya. Database set up ke during kuch confusion hua tha lekin support ne patience rakha. Weekly updates ke bare mein bhi information mili, jo thoda unexpected tha par accha lagaa ki product improve karte rehte hain. Payment aur invoicing mein smooth experience mila, invoices timely aayi. Agar poora onboarding process main ek consistent promptness hota, toh better lagta, par jo software aur training provide kiya gaya, woh apne jagah theek-thaak tha. Overall fairness ke saath main keh sakta hoon ki yeh platform kaafi promising hai magar thoda aur quick response se experience zyada achha ho sakta tha. Pura setup karne mein thoda time toh lagta hi hai lekin ekbar setup ho gaya toh use mein problem nahi thi kaafi had tak.