Mixed feelings, probably won’t need much help next time
I guess my experience was mostly alright, but I do feel I might want some support if I go through sign-up or setup again. The payment process was pretty clear and smooth, so no issues there. Still, the training and early days with the calling tools left me with a few questions that I had to work out later on my own or with occasional helpline calls. It wasn’t anything major, and I think with more use I’ll get better at handling the software without much advice. So overall, I’m feeling neutral to positive but not completely confident that I wouldn’t need a little help again to fully get comfortable with everything.