Mixed feelings, people did respond but could be quicker

Mixed feelings, people did respond but could be quicker

I found the sales team to be reasonably responsive. They answered my emails and calls, but occasionally it took longer than I expected for a follow-up. Setting up the software and completing onboarding was mostly straightforward thanks to the support during calls, but the waiting times sometimes tested my patience. On the bright side, the explanations over the phone were clear and the invoicing step was easy to understand, which helped me to keep things moving. I’d say they did their job well enough, though a bit faster communication would have improved the whole experience. Overall, the responsiveness was practical for what I needed, but not as quick as I would have liked.