Mixed feelings overall: setup took longer than expected but felt fair
I decided to try out WFHI’s offering after hearing about it, and while the sales and pre-purchase process was informative, getting fully started took longer than I had hoped. The sign-up was straightforward but then the onboarding and training stretched over several days with some delays in accessing the dialer and database features. The training was helpful for understanding software functionalities, though I found some modules could be condensed to save time. Invoicing and payment were well organized and transparent which I appreciated. On the downside, the delays between support calls and assistance sometimes left me waiting, which slowed my progress. The automatic updates improved software stability once implemented, but initial access hiccups caused some frustration. All in all, while the entire experience was a bit slower than I anticipated, it felt fair and structured enough to build confidence for longer-term use. I would say the overall feeling was cautiously optimistic, balancing the wait times against the careful onboarding steps.