Mixed feelings overall, not as easy as expected
I was really hoping that the training and onboarding with WFHI would be super straightforward and easy to follow, but it turned out to be a bit of a mixed bag. The training materials provided were decent and gave me a basic overview of the software features. However, I found myself figuring out some things on my own, especially when it came to setting up the dialer and integrating the database with my workflow. It wasn’t too bad, but definitely more work than I anticipated. I expected the onboarding process to guide me step-by-step through everything, but instead I felt left to piece a few parts together by myself. On the plus side, the automatic updates were handy and didn’t interrupt my work, which I appreciated. Payment and invoicing systems worked okay with clear instructions, so that was a relief. Overall, I’d say the experience felt functional but a little rough around the edges. Could be better with a more polished, guided onboarding flow and expanded training support. Still, it’s usable, and I’m hopeful the process will improve with time.