Mixed feelings overall, but let me tell you about this one issue
When I first signed up for the software, the onboarding was mostly okay, but I definitely found myself figuring out a lot on my own. Especially with setting up the calling tools and dialing features, I thought the process would guide me more thoroughly. One specific moment that stuck out was when I tried to integrate the database with my workflow; the instructions weren’t as clear as I expected, and it took me quite some time to get that working. On the upside, the automatic updates didn’t disrupt my work, and the interface felt smoother over time. Telephonic support was available, though I only called a couple of times and found their responses average — helpful but not exceptional. Signing up and paying was straightforward enough. Overall, the experience was a mix: some aspects of the software and training are intuitive, but others really require patience and personal trial. If you're someone who likes to work things out yourself, you might not mind. Otherwise, be prepared for some bumps along the way.