3 out of 53 of 5Unverified experienceSales and pre-purchase
Mixed feelings overall about responsiveness from sales
My interaction with the sales team was neither very bad nor particularly efficient. At first, I found their replies somewhat slow, which made the initial inquiry a bit frustrating. However, once I got past that stage, the team did respond with clear and detailed answers about the software capabilities. I could tell there was an effort to be helpful, but the overall pace felt a little uneven. The invoicing and sign-up processes were handled in an orderly way, though the initial hesitation on their part made me feel a bit uncertain. Overall, it felt like there was willingness on their part, though with some delays, which makes the entire sales experience fairly average in my view.