Mixed feelings: onboarding helped but training had gaps

Mixed feelings: onboarding helped but training had gaps

The onboarding process was structured in a way that helped me get the basics set up, which I appreciated since it felt fairly straightforward. However, during the training sessions, some technical glitches interrupted the flow, and on a couple of occasions, parts of the training content felt a bit rushed, making it hard to grasp fully. On the plus side, the support team was responsive when I raised issues, which made a difference in smoothing the bumps. Overall, I think the experience had its highs like useful onboarding but also lows in training quality. So, I ended up feeling cautiously optimistic but aware there’s room for improvement moving forward.