Mixed feelings on training; might seek help again
My experience with the training and onboarding came with both positives and some reservations. On the one hand, the sessions covered the basics of the software well, and I was able to grasp key functions such as using the calling tools and understanding the database setup. On the other hand, I found a few aspects unclear, particularly when it came to managing automatic updates and how invoicing is handled. While I was able to navigate most of the platform independently after initial training, I suspect that for future updates or more advanced features, I may want to reach out for additional support. The telephonic help was available when I needed it, though I haven't felt the need to use it extensively yet. Overall, the process was manageable, but I am quietly acknowledging I might benefit from further help down the line.