Mixed feelings on training, might need guidance again
I have somewhat mixed feelings about the training and onboarding experience. On one hand, the course material was well laid out and covered the important basics of the software and database usage. The sessions were paced reasonably and not rushed, which helped me grasp the fundamentals and understand the calling tools better. However, as I progressed, I felt certain areas—especially the dialer and integration features—weren’t covered in enough depth for me to be fully comfortable using them alone. Because of that, I suspect I might want to reach out for additional help or refresher guidance if I need to set things up again in the future. The signing up, invoicing, and payment process instructions were clear and easy to follow, which made that part hassle-free. Overall, I appreciate the solid foundation the training gave me but it left me with a feeling that some complex aspects really need repeated support to be fully confident. So the takeaway is that while I can get going independently, I won’t be surprised if I ask for help next time around.