Mixed feelings on training labels but might do it again
The training and onboarding process had some strengths and weaknesses from my point of view. On one hand, the instructions and wording used in the software interface were generally clear enough to guide a user through setting up workflows and using the dialer effectively. The labels on buttons and database fields often made sense and helped me understand what actions to take. However, there were moments when the terminology felt inconsistent or slightly obscure, which made navigation a bit confusing until I experimented further. I sometimes had to guess the meaning of certain labels or re-read training material to clarify what was actually required. Despite these frustrations, I found the overall structure of the training useful and it eventually helped me get comfortable with the software. Given that, I would probably choose to do the training again if I needed a refresher or if new features were added. So while not perfect, the onboarding provided a workable balance of challenge and instruction.